EC introduces online payment portal ahead of lost voters ID card replacement exercise

The Electoral Commission (EC) of Ghana has recently introduced a new online payment portal, aiming to simplify the process of replacing lost Voter ID cards. This initiative, announced in a statement on Monday, October 2, is expected to provide a seamless experience for applicants.

The process to replace a lost Voter ID card has been made simple with the introduction of this online portal. Applicants can follow these steps:


  1. Dial 2221067# on your phone.
  2. Next, enter the required amount for the replacement.
  3. Then, input your full name as the reference for the transaction.
  4. A summary of the transaction will appear for your review.
  5. If the details are correct, select 1 to confirm.
  6. Finally, wait for a prompt to authorize the transaction or check under ‘My Approvals’ on *170#.

Once the transaction is successful, the applicant will receive an SMS with the payment reference. This SMS should be shown at the point of payment, as per EC’s instructions.

The EC believes that this initiative will significantly expedite the replacement process, making it more efficient. The online portal is a step forward in providing a more convenient service to the citizens. The EC is hopeful that this new system will be beneficial for users who wish to replace their lost Voter ID cards.

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